Louisville
International Airport (SDF) Information
Street
Address:
Louisville International Airport (SDF)
600 Terminal Drive
Louisville, KY 40209
Mailing
Address:
Louisville Regional Airport Authority
P.O. Box 9129
Louisville, KY 40209
Phone:
Airport automated information line (502) 367-4636
Louisville Regional Airport Authority (502) 368-6524
Fax:
Louisville Regional Airport Authority (502) 367-0199
General Info
Disability
Services The terminal is handicap accessible. For people using
wheelchairs, there are specially designed ramps, curbs, doors and elevators
located at key locations. Elevators featuring Braille floor designations
and raised control buttons assist the visually impaired. Also, seeing-eye
dogs are permitted in the terminal buildings and on aircraft. Airline
ticketing and baggage claim are also accessible. Airlines offer special
escort/transport services, upon request, with wheelchair assistance
provided from the curb to the security checkpoint, where two eight-passenger
chauffeured electric carts and a 310-foot moving sidewalk transport
passengers to and from the gates with ease.
There are hearing-aid
compatible and volume-control phones in the terminal along with a Tele
Typewriter (TTY) phone located at the entrance of Concourse B. Additionally
a Public Access Videophone (PAV phone) is available in the lower level
near baggage claim. The PAV phone offers Video Relay Service (VRS),
video point-to-point, TTY or a traditional phone call option. All phones
are wheelchair accessible. Several phones are equipped with data ports.
There are special
garage parking areas charged at lower surface-parking rates for vehicles
with handicap parking tags or license plates.
Emergency
Services: Airport police, firefighters and emergency medical
technicians are on duty around the clock. Dial Ext. 257 on the beige
terminal courtesy phones (or Ext. 250 in an emergency).
Internet
Access: Wireless Internet is provided by Boingo Wireless. Connect
to “Boingo” from your wireless connection options window
for login instructions.
Lost-and-Found:
The airport police department operates the lost-and-found for items
left in common-use areas, such as restrooms, hallways and the baggage
claim area. The department is located on the ticketing concourse across
from the Southwest ticket counter. The phone number is (502) 380-8264.
Items that are
left at the security checkpoints are turned over to the Transportation
Security Administration's lost-and-found. The phone number is (502)
413-0900.
Several airport
concessions operate their own lost-and-found. If an item is left in
a restaurant, passengers should contact HMS Host at (502) 363-2526;
if in a gift shop; contact Paradies at (502) 368-7720.
Passengers should
contact their airline directly for information about personal belongings
left on an aircraft.
Merchandise and
food at stores in Louisville International are offered at prices comparable
to off-airport locations that operate under the same trade name or operate
comparable businesses in Louisville.
While the hours
of operation may vary from store to store, the hours of operation are
posted.
Preferred
Traveler: A TSA approved Registered Traveler (RT) program called
Preferred Traveler is now available in Louisville.
Customers who enroll
in the Preferred Traveler program are provided an enhanced security
checkpoint experience and other member benefits. Members pay an annual
fee and are pre-screened. After the application process is complete,
members receive a smart card that allows use of expedited lanes through
security checkpoints at more than 20 other participating airports nationwide.
For more information or to enroll visit www.fly-vip.com
Lower
Level
Rental Cars, Baggage Claim, and Hotel/Motel Reservation Center
Information
Booth
The information
booth is located in the lower level baggage claim area. It is staffed
daily by our volunteer Airport Ambassadors to provide airport and tourist
information and assistance. Dial Ext. 277 on the beige courtesy phones
in the terminal or (502) 367-INFO or (502) 368-6524 from phones outside
the terminal to call the booth. The booth is staffed from 8 a.m. to
8 p.m. on Monday through Wednesday; 8 a.m. to midnight on Thursday and
Friday; noon to 8 p.m. on Saturday; and noon to midnight on Sunday.
On holidays, the booth is open from noon until 8 p.m.
Upper Level Ticketing
Concourse
Fifth Third
Bank, located on the upper level of the terminal, offers full-service
banking including deposit and loan services, commercial banking services,
foreign currency exchange, Visa, Mastercard and Discover services. There
are also two ATM's located within the terminal. For additional information
call (502) 366-2616.
Restaurants, Shops and Services
The Food Court
in the lobby offers visitors a one-stop opportunity to purchase menu
items from Burger King®, Pizza Hut®, and KFC® as well as
a selection of fresh sandwiches and salads. Starbucks® features
a wide selection of gourmet coffee beverages, specialty items and pastries.
The Last Stop,
a convenience store, is located in the baggage claim area on the lower
level.
Bluegrass News
carries more than 130 magazine titles, health and beauty aids, and convenience
items including cigarettes, candy, gum, readers/sunglasses and luggage
items.
Heritage Booksellers,
a full-service bookstore, offers bestselling book titles in hardback,
as well as trade, business, children's and regional covers. A wide range
of greeting cards are also available. When a customer purchases a book
at full price, Heritage's "Read and Return" program allows
it to be returned for a 50% refund with the receipt if the book is in
good condition. Customers must return the book within 6 months to any
shop listed in the bookmark.
Woodford
Reserve Bar & Grill
Woodford Reserve
Bar & Grill offers a full-service food and bar menu in a comfortable
and relaxing environment. The restaurant is open daily for breakfast,
lunch and dinner. While visiting Bourbon country, you may want to sip
our refreshing Woodford Reserve® bourbon, a product of The Woodford
Reserve Distillery in Versailles, Kentucky, just an hour from the airport.
If you have time, we recommend a tour. Visit www.woodfordreserve.com
or call (859) 879-1812 for more information about this historic landmark.
Louisville Marketplace,
features gifts, jewelry handcrafted in Louisville and Kentucky, and
gourmet foods produced in the region. In addition, Louisville Marketplace
offers a wide range of locally-themed apparel and souvenirs along with
equine artwork from world-renowned photographer, Doug Prather.
PGA Tour Shop is
an exclusive PGA Tour and golf merchandise store offering Tour apparel,
golf apparel, leather goods, and golf accessories and clubs.
Young's Shoe Service
is located just before the checkpoint.
